1. Introduction
We respect your privacy and aim to process personal data transparently and securely. This policy applies to your use of the VIA7 website and services.
2. Data controller
The party responsible for processing personal data is VIA7. The full legal name, address and official contact details will be added before launch.
3. Data we collect
We may collect account data such as your name, email address and profile image; listing data, images and location; messages, reviews and favourites; and technical data such as IP address, device type, browser and usage logs.
4. How we use data
We use data to create accounts, operate listings, messaging, reviews and favourites, improve security and performance, prevent fraud and abuse, and send verification, password reset and essential notification emails.
5. Legal basis
We process data where necessary to provide requested services, comply with legal obligations, pursue legitimate interests such as protecting the platform and preventing misuse, or based on consent where consent is required.
6. Service providers
We may rely on technical providers for hosting, databases, cloud storage, email delivery, authentication and image hosting. They receive data only to the extent necessary to provide their services.
7. Cookies and sessions
We use essential cookies and storage technologies for login, session security and user preferences. Non-essential analytics or marketing technologies will only be activated after obtaining any legally required consent.
8. Data retention
We retain data only for as long as necessary to provide the service, meet legal obligations, protect rights and prevent misuse. Some data may be deleted or hidden after account closure, while limited records may be retained where legally or technically necessary.
9. Data security
We use appropriate technical and organisational measures, including encryption in transit, access controls, rate limiting, monitoring of sensitive actions, backups and protection of internal databases and services.
10. Your rights
You may request access, correction, deletion, restriction, objection or data portability where applicable. You may also withdraw consent at any time where processing is based on consent.
11. Contact
For privacy questions or to exercise your rights, contact us through the contact page or the official privacy email address that will be published before launch.
12. Changes to this policy
We may update this policy when our services or legal requirements change. The updated version will be published on this page together with the latest revision date.
